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NPERCI
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WELCOME!

Non-Profit Evaluation & Resource Center, Inc. (NPERCI) is an independent agency that offers specialized and exclusive services structured in three components:

· Evaluation
· Research
· Operational Consulting
 
A team of experts in evaluation

· MS in Evaluation Research
· PhD in Administration
· Certificate in Diplomacy and International Relations
· Specialists in:
· Evaluations based on evidence
· Process and Outcome Evaluations
· Research design evaluations
· Applied statistics
· Mixed methods
· Multiple triangulation
 
We go far beyond traditional evaluation, research, and operational consulting practice. Our team has conducted evaluation research for governmental agencies, higher education institutions, and non-profit, private and public organizations, including Mathematics and Science Partnerships (MSP) Projects, Title V Projects, and Support Program for Sexual Abuse Victims and their Families (PAF, Spanish acronym), among others.


About us

Under the direction of a team of bilingual (Spanish and English) experts with over 25 years of experience, NPERCI help corporations to be more effective and efficient.

We believe in the vision and competitiveness of the private sector; in the vocation, compassion and value of service of the non-profit sector; and in the sense of duty of the public service©.


Mission

To optimize performance, outcomes and impact through evaluation.

Vision

To be recognized as the best resource for evidence-based evaluation.

Values

· Integrity
 · Transparency
 · Accountability
 · Ethic
 · Impartiality


 Lead Staff

Flordeliz Serpa, PhD
President and Chief Executive Officer
 
 
Lizzette Rojas, PhD
 Vice-president and Chief Operations Officer


Evaluation

Some of Our Specific Services
 
· Evaluation of programs and services
· Formative and summative evaluations
· Quantitative and qualitative research methods
· Development of performance indicators and measures
· Development of data collection instruments
· Data collection, entry and analysis
· Analysis of secondary data


Focused Active Evaluation Model©

The Focused Active Evaluation Model© (Serpa and Rojas, 2005) is used by NPERCI and was developed to facilitate a practical and useful evaluation framework based on institutional context, immediate community, and extended community, as well as, to improve an organization’s decision-making process. It can be easily integrated into the normal operations of any organization. It integrates innovative practices and utilizes new knowledge to contribute to institutional optimization, social progress and better quality of life.



Research

NPERCI promotes the generation of new knowledge and the development of acquired knowledge to solve problems and improve situations or conditions in an organization, group or community.


Operational Consulting

NPERCI assumes a role of collaborator and facilitator in the establishment and/or revision of the strategic direction, operational organization, responsible leadership and balanced control of the corporations.


Operative System for Institutional Optimization©

The Operative System for Institutional Optimization© (Serpa and Rojas, 2004) is a voluntary, capacity building system, based in a model that promotes integrity, transparency, and accountability, strengthening organizations. The purpose of the Operative System for Institutional Optimization© is to identify those organizations that comply with determined norms of operations and expected performance as accountable organizations, committed to integrity and excellence and in which the public can trust. This facilitates the decision-making process of contributors and investors including customers, private funding entities, foundations and government when selecting the best choice for providing a service, to satisfy a need, or to support an endeavor.
 
NPERCI evaluates and certifies those corporations that comply with those norms of operations. NPERCI is the first and sole evaluation agency in Puerto Rico that awards the Certification of Institutional Excellence and the Grand Seal of Institutional Excellence, through the Operative System for Institutional Optimization©.

The International Declaration of Fundamental Principles of Standards of Excellence for Non-Profit Organizations© was proclaimed and unanimously approved during the 6th Forum of Institutional ExcellenceSM, on September 18, 2009, in San Juan, Puerto Rico.


Scientific International Journal

ISSN 1548-9639 (print)         ISSN 1554-6349 (online)

Scientific International Journal (SIJ) is an open access, indexed, professional, multidisciplinary, bilingual, international and blind- and peer-reviewed journal. SIJ is published twice a year and manuscript submissions are accepted by electronic mail (sij@nperci.org).
 
The mission of the journal is to encourage critical analysis and reflection to internationally promote the generation of new knowledge and the development of acquired knowledge, as well as, its communication and integration in the diverse fields of practice in a global context.

SIJ encourages professionals in the areas of health, education, social sciences, humanities, and related areas, new authors, and graduate students to review the Call for Manuscripts and submit manuscripts using the Instructions for Authors.



Publications

Directory of Non-Profit Organizations of Puerto Rico

ISSN 2152-663X

NPERCI designed, coordinates, sponsors and distributes, since 2005, the first Directory of Non-Profit Organizations of Puerto Rico as a contribution to the community, for- and non-profit corporations, foundations and governmental agencies.


NPERCI Publication Series

ISSN 2152-6613

NPERCI Publication Series is an official publication of NPERCI designed to promote the development of the public, private, and non-profit sector.


NPERCI Informa

ISSN 1554-6357

NPERCI Informa is an official publication of NPERCI with information for the public, private, and non-profit sector.


787-550-5964     nperci@nperci.org     www.nperci.org
Copyright 2004-2022 NPERCI. All Rights Reserved.
       
Dirección física y postal: 605 Condado Street, Suite 706
San Juan, Puerto Rico 00907-3811
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